Jordan: WASH Program Manager

Jan 11, 2015 | Agency for Technical Development and Cooperation
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Agency for Technical Development and Cooperation (ACTED) is an independent international, private, non-partisan and non-profit organization that operates according to principles of strict neutrality, political and religious impartiality, and non discrimination. ACTED was created in 1993 to support populations affected by the conflict in Afghanistan. Based in Paris, France, ACTED now operates in 30 countries worldwide, with over 300 international and 4000 national staff. ACTED has a 100 million € budget for over 380 projects spanning 8 sectors of intervention; including emergency relief, food security, health promotion, economic development, education & training, microfinance, local governance & institutional support, and cultural promotion.

For more information, please visit our website at www.acted.org.

I. Country Profile

Capital Office: Amman

National Staff: 350 (November 2013)

International Staff: 41 (November 2013)

Areas : Amman, Mafraq, Za’atari Refugee Camp, Azraq, Azraq Refugee Camp

On-going programmes: 13

Budget : estimated $25m (2013)

The ACTED Amman is the Regional Coordination Office for MENA region. Through the Regional Office, it supports civil society development through a regional program across Jordan, Palestinian Territories, Egypt, Tunisia, and Libya. In addition, the Regional Coordination Office provides support to the MENA region, including operations in Iraq, Turkey, Lebanon, Yemen, as well as those mentioned earlier. This provides the support for the Syrian refugee crisis being responded to across the region.

ACTED Jordan has expanded recently to support the Syrian refugees being hosted both in the communities and four refugee camps. In Za’atari camp where there are approximately 100,000 refugees, ACTED is providing water supply, solid waste management, hygiene promotion, repairs and maintenance, and constructing water supply network; in Azraq with a potential for 130,000 refugees, ACTED is expected to provide (once open) water supply, solid and water waste management, hygiene promotion, and food distributions. Moreover, in the host communities where over 500,000 refugees reside. ACTED is supporting individual vulnerable households as well as whole communities through WASH, Shelter, cash, NFI, and other interventions. ACTED is also a partner of REACH, that provides information management support to working groups and sectors across the region.

The WASH Programme Manager will work in and oversee ACTED’s WASH Programme in Azraq refugee camp while working directly under ACTED’s Azraq Area Coordinator, with support from the WASH Technical Coordinator, Deputy Country Director for Programmes, and Country Director. The WASH Programme Manager will be responsible for water supply, solid waste removal, desludging, and solid waste collection, working in close collaboration with the WASH Hygiene Promotion and Community Mobilisation Programme Manager.

With these objectives the WASH Programme Manager is responsible for:

· Water supply through trucking to centralized networks for the whole camp

· Water quality and delivery monitoring or organization

· Solid waste collection and removal across the whole camp

· Desludging of all sanitation facilities across the whole camp

Coordination with stakeholders involved in water and waste management at local level, particularly UNICEF and other implementing partners, is required through the working groups.

III. Position Profile

1. Ensure external representation of ACTED in relevant sectors

- Representation vis-à-vis Donors:

Participate in technical and sectoral Donor meetings and pass relevant information to the Area Coordinator;

- Representation vis-à-vis international organisations:

  • Participate in technical and sectoral meetings and working groups involving NGOs and UN Agencies (UNHCR, UNICEF, WFP, WHO, etc.) and all other inter-governmental institutions;
  • Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required.
  • More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Project Cycle Management

- Project implementation:

  • Plan the various stages of project implementation;
  • Line manage project managers for Water Supply, Solid Waste, Desludging, and Water Quality and ensure all activities are implemented in line with program strategies developed;
  • Guide the implementation of the project and the methods of follow-up;
  • Manage project finances, logistics and materials;
  • Liaise with all internal and external counterparts of the project;
  • Assess the activities undertaken and ensure efficient use of resources;

- Project reporting requirements:

  • Create and update work-plan and Programme Manager Framework for the project
  • Provide input to narrative reports to donors, monthly internal reports and contribute to the development of financial reports through regular budgetary follow up;
  • Ensure adherence to Finance, Logistics, Administration, Transparency and Security (FLATS) procedures.
  • More generally, communicate systematically to the relevant Country Coordinator on project progress and planning.

3. Provide Relevant Technical Expertise

- Provide technical inputs and guidance and ensure that technical quality and standards are considered during project implementation:

  • Review and update program strategies for each sub-component;
  • Collect technical information and analyse associated opportunities and risks;
  • Support the design of BoQs for WASH facilities in refugee camps;
  • Define adequate technical modalities and strategies of intervention as per objective;
  • Identify relevant technical authorities and partners, and propose formal partnership and/or contracts;

- Undertake quality control:

  • Ensure adherence and implementation of water quality testing and monitoring procedures;
  • Propose and implement solutions to problems encountered;
  • Set up technical evaluation exercises during and following implementation.

4. Oversee Program Staff and Security

- Guide and direct program staff:

  • Organise and lead project coordination meetings;
  • Prepare and follow work plans with each project manager (four in total, one for water supply, desludging, waste collection, waste removal);
  • Ensure a positive working environment and good team dynamics (solve out potential conflicts);
  • Adapt the organigramme and ToRs of project personnel according to the project development;
  • Undertake regular appraisals of directly supervised colleagues andpass appraisal forms to the Country Admin/HR Manager with recommendations (new position, changes to contract or salary etc.);
  • Ensure a building of capacity amongst technical staff in the relevant sectors.

- Contribute to the recruitment of expatriate and national staff:

  • When requested by HQ or by Country Coordinator, draft ToRs or Job Profiles and undertake interviews to assess technical abilities of expatriate and national candidates

- Oversee staff security:

  • In cooperation with the relevant department, monitor the local security situation and inform the Country Coordinator of developments through regular written reports;
  • Contribute to the updating of the security guidelines in the project area of intervention;
  • Ensure that security procedures are respected by each member of the project team.

5. Identify Best Practices and Lessons Learned

  • Collect information and tools employed for project implementation;
  • Draft memos detailing lessons learned and best practices identified during the project;
  • Share such memos with internal and external partners;
  • Communicate such information to the Country Director or Area Coordinator, to Regional Support Offices and to HQ Reporting Department.

IV. Qualifications:

  • Degree in civil engineering, water engineering, or related courses;
  • At least 3 years of experience in project implementation and construction, preferably in an international context;
  • At least 3 years of experience in water supply, water quality, sanitation, and related fields;
  • Experience in refugee camp situations preferred.
  • Arabic language preferred.


V. Conditions:

  • Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
  • Additional monthly living allowance
  • Free food and lodging provided at the organisation’s guesthouse/or housing allowance (depending on contract length and country of assignment)
  • Transportation costs covered, including additional return ticket + luggage allowance
  • Provision of medical, life, and repatriation insurance + retirement package


HOW TO APPLY:
Please send, in English, your cover letter, CV, and three references tojobs@acted.org

Ref : PMW/JOR/SA

For more information, visit us athttp://www.acted.org