DRC: Agriculture Program Manager

Apr 11, 2019 | Mercy Corps
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Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, they partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Program / Department Summary

Mercy Corps has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of around 300 people, with the overall country goal to support vulnerable communities through crises, while fostering programs that build resilience and promote long-term change. Mercy Corps’ national office is in Goma with sub-field offices in Kitchanga, Kiwanja, Masisi, Béni, Butembo, Bunia, Bukavu, Kavumu and Katana. Mercy Corps’ key programming areas include a combination of longer-term development and immediate humanitarian response programs in order to: 1) Improve water service delivery and ensuring equitable access to Water, Sanitation and Hygiene services, in urban and rural areas; 2) Improve food security and nutrition; 3) Promote diversified livelihoods, economic recovery and development.

As part of a multi-agency Consortium working on a stabilization program the builds resilience and stability in the Ituri Province, Mercy Corps will lead the socio-economic development pillar of the program. The main objective of this pillar is to build resilience and reduce tensions between farmers and pastoralists through the development of agricultural and market value chains. The larger program will emphasize addressing land access issues and building dialogue platforms for the benefit of the target population. Mercy Corps will identify market opportunities to support these traditionally conflicting groups, promote and strengthen pastoralist and farmers groups, and strengthen market linkages with value chain actors.

General Position Summary

The Agriculture Program Manager (PM) will be responsible for providing leadership, technical oversight and ensuring direct management for all activities related Mercy Corps Strategic Pillar activities on the development of agriculture and market value chains. He/she will define implementation strategies in coordination with other Consortium partners, training staff, providing them with technical assistance; and ensuring that common strategies and approaches are applied consistently in all communities. The PM will also be responsible for managing Mercy Corps’ field base in Bunia (Ituri Province).

Essential Job Responsibilities

Program Management

  • Provide leadership and management of all aspects of program planning, implementation, quality and accountability, ensuring program activities and deliverables are completed as planned.
  • Ensure close linkages with other consortium partner activities related to democratic dialogue, mediation, land access, gender, and other partners working on socioeconomic development activities.
  • Using an M4P approach, ensure that program implementation is responsive to communities and agricultural market development needs, consistent with Mercy Corps’ relevant program guidelines, principles, value and quality standards.
  • Ensure technical oversight and management of program team and local partner on agricultural and market development, and pastoralism in a gender, age, conflict and ethnically sensitive manner.
  • Ensure that program implementation is responsive to community needs and consistent with Mercy Corps’ and technical guidelines
  • In coordination with the country DMEL department, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact.
  • Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.

Team Management

  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
  • Supervise, hire and orient new team members as necessary.
  • Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

Finance, Compliance and Quality Management

  • Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
  • Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
  • Provide technical and management support for the reporting requirements to the program.
  • Ensure that the program has sufficient systems in place to meet minimum program management standards and comply with donor regulations and good practice.
  • Support development and implementation of program policies, protocols and systems.
  • Work with program staff to integrate quality monitoring processes based on protocols into program implementation, including internal and external reviews of program quality.

Head of Office

  • Manage an innovative, informed, motivated and efficient team already in place with a particular focus on individual and team capacity development.
  • Supervise day-to-day running of the program activities and operational functions; ensuring efficient coordination to accomplish Mercy Corps’ goals.
  • Liaise with Goma-based finance team and field finance/admin assistant for cash flow, financial monitoring and closeout procedures in compliance with donor and Mercy Corps policies and procedures.

Coordination & Representation

  • Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
  • Communicate effectively to ensure overall project targets and donor obligations are met.

Security

  • Act as security focal point for the Bunia office and liaise with all required stakeholders on safety and security matters
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.