Jordan: Area Coordinator

Aug 13, 2017 | ACTED
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Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last kilometer: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. ACTED develops and implements programs that target the most vulnerable amongst populations that have suffered from conflict, natural disaster, or socio-economic hardship. ACTED’s approach looks beyond the immediate emergency towards opportunities for longer term livelihoods reconstruction and sustainable development.

With a budget of 190 million EUR in 2015, ACTED is active in 35 countries and implements more than 490 projects a year reaching over 11 million beneficiaries with 300 international staff and 4,300 national staff.

Country profile

The ACTED Amman is the Regional Coordination Office for MENA region. Through the Regional Office, it supports civil society development through a regional program across Jordan, Palestinian Territories, Egypt, Tunisia, and Libya. In addition, the Regional Coordination Office provides support to the MENA region, including operations in Iraq, Turkey, Lebanon, Yemen, as well as those mentioned earlier. This provides the support for the Syrian refugee crisis being responded to across the region.

ACTED Jordan provides emergency humanitarian assistance as well as longer term development programs reaching over 150,000 direct beneficiaries in Jordan in 2016. ACTED’s operations are spread across Amman as the Country Office, and three area offices:

From its office in Marfaq, ACTED provides support to vulnerable Jordanians and Syrian refugees of Northern Jordan including household rehabilitations, emergency assistance (cash, vouchers and in-kind), as well as water/sanitation infrastructure. ACTED is also working to develop sustainable livelihood programmes.

In Za’atari King Abdulla and Cyber City refugee camps, ACTED provides water supply, solid waste management, hygiene promotion, community mobilization, repair and maintenance and has completed the initial phase of the Za’atari water network for over 80,000 refugees.

In Azraq (including Azraq refugee camp), ACTED provides water supply, solid waste, desludging and food assistance for approximately 35,000 refugees.

ACTED also partners with REACH, who provides information management support to working groups and sectors nationally.

Position profile

The responsibilities for this position include oversight of programs implemented in Za’atari refugee camp and host communities in Northern Jordan. This will be supported by Technical Coordinators, Deputy Country Director, and Country Director. The direct lines of management include Deputy Area Coordinator (Mafraq), Host Community Program Coordinator, and project managers (Water Supply PM, Sanitation PM, Hygiene Promotion and Community Mobilisation PM, Livelihoods PM, Shelter PM, others). In addition, the position is expected to facilitate external public relations with host community stakeholders, capacity building of expatriate and international staff, ensuring adequate follow up of all finance, logistics and administrative procedures, and security focal point. The position will also be overseeing field-based program development, reporting, assessment, monitoring, and evaluation activities.

1. Ensure ACTED Representation in the area of activity

  • Representation vis-à-vis provincial authorities
  • Representation vis-à-vis Donors
  • Representation amongst other international organisations
  • More generally, the Area Coordinator is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Contribute to the development of a global intervention strategy and to support its implementation at provincial level

  • Analyse the context and develop strategic plans, in consultation with the Area coordinator and the Country Director:
  • Implement the financial strategy
  • Implement the operational strategy
  • Oversee reporting procedures
  • More generally, communicate systematically to the Country Director the development of the sub area strategy and its implementation.

3. Oversee Staff and Security

  • Guide and direct the staff of the area of intervention
  • Contribute to the recruitment of expatriate staff
  • Oversee staff security

Qualifications

  • University education in a relevant field such as international development, emergency operations, humanitarian programming, technical degree in camp management, or the like;
  • Extensive project management experience (management, planning, staff development and training skills) in emergency and/or development programmes
  • Base management skills preferred
  • At least four years relevant work experience, prefereably including camp settings
  • Proven capabilities in leadership and management required
  • Ability to work well and punctually under pressure
  • Excellent skills in written and spoken English
  • Strong negotiation and interpersonal skills, and flexibility in cultural and organizational terms
  • Ability to work well and punctually under pressure
  • Knowledge of local language and/or regional experience an asset

Conditions

  • Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
  • Additional monthly living allowance
  • Free food and lodging provided at the organisation’s guesthouse/or housing allowance (depending on contract length and country of assignment)
  • Transportation costs covered, including additional return ticket + luggage allowance
  • Provision of medical, life, and repatriation insurance + retirement package