Central African Republic: WASH & Shelter Specialist

Sep 17, 2023 | Norwegian Refugee Council
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CAR continues to face tremendous humanitarian needs due to years of conflict and instability.  In 2023, more than half of the population require humanitarian assistance (3,4 million people), and roughly 40% of the population fears for their safety. About 500,000 live in protracted displacement and are dependent on humanitarian assistance and protection for survival, while over 2 million people face food insecurity. Development assistance is also a critical need to address structural concerns and increase access to basic social services in a sustainable way.

NRC has been present in CAR since 2014 and currently employs 17 international staff and approximately 200 national staff. NRC operations cover a large geographic area with activities spread across strategic districts throughout the territory such as Mambere Kadei, Sangha Mbayere and Nana Mambere in the West, Nana Gribizi, Kemo, and Ouaka in the Centre, Basse-Kotto in the southeast, and Lobaye and Ombella Mpoko in the SouthWest. NRC operates from three field offices in Bouar, Kaga Bandoro and Alindao, and a country office in Bangui, the capital city. 

The program portfolio includes 6 Core Competencies(CCs): ICLA (Information, Counselling and Legal Assistance), Livelihood and Food Security, WASH, Shelter, Education as well as Protection from Violence programs. 

Find out more about NRC https://www.nrc.no/  and Watch this short video to see NRC in action https://vimeo.com/736782633

What NRC is Looking for

The Norwegian Refugee Council (NRC) is seeking a dedicated Programme Specialist to further develop and strengthen its WASH & Shelter programmes in the Central African Republic (CAR). 

The successful candidate will ensure technical oversight and strategic direction to Country and Area offices to further the development of the WASH & Shelter Core Competencies (CC). This person will also provide quality assurance for all projects, develop a collaborative country strategy, capacity-build staff through mentoring and training to increase the technical capacity of the staff and develop a donor strategy to further grow the program. 

The successful candidate will be expected to actively promote and operationalize synergies between WASH-Shelter and other NRC programs to move toward integrated programming (focus on Education and ICLA) 

The Role

The following is a brief description of some of the role and responsibilities:

  • Responsible for technical innovative development and quality of WASH-Shelter CC in the country, holistic programming (with other CCs) and ensuring harmonization and consistency across CC projects in line with NRC Programme Policy
  • Take the lead on quality project deliverables to ensure high technical outputs
  • Provide strategic leadership on the development of programming that recognizes the WASH and Shelter challenges faced by displacement-affected population
  • Lead the process of proposals, budgets, modifications, project reviews and reporting and ensure high technical quality
  • Support programmatic M&E (Monitoring and Evaluation) and indicator tracking in conjunction with project teams and the M&E department
  • Develop and lead on conducting needs assessments (in collaboration with Area Program teams, Protection team and M&E team), baseline, mid-and end-evaluations
  • Represent NRC with relevant donors, government ministries, and in relevant humanitarian coordination meetings in the country
  • Actively promote and operationalize synergies between WASH-Shelter and other NRC programs to move toward integrated programming (focus on Education and ICLA)
  • Provide support and input to the recruitment processes for all WASH and Shelter staff
  • Accountable for organizational learning from program implementation, sharing of best practices and capacity building.
  • Actively and systematically assume responsibility for implementing CFM (Complaints and Feedback Mechanism) activities, working in a coordinated way, in particular on designing channels, providing information on existing channels, collecting feedback in person (when approached by communities). In collaboration with the M&E manager, Support Wash and Shelter teams in closing the complaints and feedback loop by adjusting implementation, formulating responses, and communicating to communities the measures taken based on feedback received.

What the chosen candidate will bring

  • Minimum 5 years of experience within technical expertise area in a humanitarian/ recovery context
  • Experience from working in complex and volatile contexts
  • Minimum 2 years of WASH and/or Shelter expertise (as Specialist/Project Development Manager or Project Manager)
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile 
  • Fluency in French and English, both written and verbal 
  • Knowledge of the Central African region
  • Experience in team capacity building
  • Technical knowledge and experience of the behavior change process in a humanitarian context
  • Technical knowledge and experience of the community engagement process in a humanitarian context.
  • Experience in management of borehole drilling programs is highly preferred
  • Experience in alternative WASH in a humanitarian context is an asset
  • Understanding of SPHERE and INEE Minimum Standards is required

Behavioral competencies

  • Handling insecure environments
  • Strategic thinking
  • Empowering and building trust
  • Influencing
  • Initiate action and change
  • Analyzing

Please download the Job Description HERE to learn more about the position

What NRC offers

  • Duty station: CAR, Bangui
  • Contract:12 months contract duration with the possibility of extension 
  • Travel: up to 40% 
  • Salary/benefits: grade 9 on NRC’s salary scale, with non-accompanied terms and conditions 
  • NRC is an equal opportunities employer. It is committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. FEMALE CANDIDATES ARE HIGHLY ENCOURAGED TO APPLY 
  • NRC thinks outside the box, encourage ideas, and give responsibility to all employees at all levels. 
  • An opportunity to work in one of the largest humanitarian emergencies and have an impact in a neglected context.

Find out more about the benefits of working for NRC https://www.nrc.no/career/what-we-offer/

Deadline for applications: 22nd September 2023

Important information about the application process 

  • When creating the profile, include full name as given on passport. Complete all the system-required fields for experience, employment history and education. 
  • Submit the application and CV in English, taking care to attach the latest CV.
  • NRC receives many applicants for each vacant position, therefore, only shortlisted candidates will be contacted.  
  • Kindly send any questions in relation to the application process to: cwa.recruitment@nrc.no. Applications sent via email will not be accepted. Please check application status on NRC application profile

ABOUT NRC

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. NRC works in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. NRC stands up for people forced to flee, advocating their rights. NORCAP, its global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and it has procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.