Mozambique: WASH Coordinator

Jun 27, 2021 | FHI 360
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FHI 360 is a nonprofit human development organization based in North Carolina. FHI 360 serves more than 70 countries and all U.S. states and territories. Established in 1971, the organization has long managed in projects relating to family planning and reproductive health.

Job Summary:

The humanitarian needs in Mozambique’s Cabo Delgado region are quickly escalating and bringing significant instability and vulnerability to the affected population. In response to the crisis, FHI 360 will implement an integrated program that provides life-saving and sustainable activities under health, protection, and WASH that will meet the critical needs of the affected communities.

FHI 360’s Crisis Response team is seeking a WASH Coordinator to lead the WASH component multi-sectoral humanitarian response in Mozambique’s Cabo Delgado region. The WASH Coordinator is responsible for developing and leading technical programming and plays a critical role in ensuring the organization’s emergency programming is responsive to the needs of conflict-affected populations in Mozambique. They will ensure humanitarian activities are evidence-based and adhere to technical standards for the field, and as circumstances demand, engage at all stages of an emergency, from the initial acute phase to transition and recovery, and will support technical programs from assessment and conception to close-out and evaluation.

Based in Pemba, this duty station has been designated as high risk or extreme risk and poses a heightened risk or direct threat to personal safety. Applicants should research this location and the associated risks before submitting an application. The position is envisioned for an initial 10-month period. 

Accountabilities:

• Lead the WASH component with the goal of improving the well-being of affected communities through access to safe and adequate water and improved hygiene practices.
• Monitor progress on the delivery of all WASH related activities and ensure that objectives are being met on time and on scope per annual workplans.
• Conduct WASH assessments, provide technical guidance on appropriate emergency activities, and devise sector-specific response strategies for the acute and transitional phases of emergency operations in crisis-affected communities.
• Provide technical guidance on appropriate emergency activities and devise sector-specific response strategies for the acute and transitional phases of emergency operations.
• Develop partnerships and ensure effective coordination with local service providers and international organizations operating in the sector and attend WASH cluster meetings.
• Work with operations staff and partners to ensure commodities and services are procured, handled, and managed properly, in accordance with the organization’s supply-chain management protocols.
• Manage WASH sector budget including routine expense forecasting and pipeline analysis.
• Determine staffing needs for emergency programming, conduct recruitment in collaboration with management and home office technical staff, as necessary.
• Manage field personnel supporting WASH programming.

Applied Knowledge & Skills:

• Knowledge and application of Core Humanitarian Standards (CHS) and Sphere standards and Red Cross/NGO Code of Conduct.
• Experience working with Bureau for Humanitarian Assistance (BHA) and US Department of State Bureau of Population, Refugees, and Migration (State/PRM) preferred.
• Strong interpersonal skills and display evidence of good leadership and influencing skills.
• Ability to interact professionally with culturally and linguistically diverse staff and clients.
• English fluency required; fluency in Portuguese a plus.
• Excellent written and oral communication skills and be comfortable participating both as an effective contributor and a listener in group settings which include senior staff.
• Well-organized, resourceful, effective, and efficient at coordinating multiple resources to get things done and must have proven track record of successfully working on multiple tasks at once and foresees and plan around obstacles.
• Demonstrated sensitivity in diverse, cross cultural settings.

Problem Solving & Impact:

• Works on problems of complex scope that require analysis and in-depth evaluation of variable factors.
• Erroneous decisions or recommendations may cause critical delays or modifications to projects or operations.
• Ability to exercise judgment that contributes to the organization’s business strategies and develops objectives that align with department’s strategic goals.
• Must be able to provide accurate, expert level advice to reach outcomes that will enable achievement of overall department and organization goals.
• Demonstrates a responsive, professional attitude that is solution oriented.
• Decisions and actions have a serious impact on the overall success of the function.

Supervision Given/Received:

• Regularly interacts with senior management and HQ based staff.
• Leads by “managing managers” or other direct/indirect reports in the region/functional area.
• Ability to motivate, mentor, and empower individuals to achieve expectations and goals set for the functional unit.
• Provide input on country/project staff performance reviews.
• In coordination with senior management, hire/terminates country/project staff.
• Reports to the Response Coordinator.

Education**:

• Bachelor's Degree or its International Equivalent in Environment, Civil or Water Resources or Mechanical Engineering, Geology, Public Health, Human Development, Social Sciences or Related Field.
• Master or other advanced degree preferred.

Experience**:

• Typically requires 5 - 8 years leading complex on-site emergency WASH response projects and/or programs.
• Experience establishing startup operations/projects in new countries preferred.
• Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area.
• Demonstrable experience designing and leading technical assessments using proven and effective methodologies; strong background in outcome monitoring and evaluation preferred.
• Experience coordinating complex programs with wide variety of stakeholders; experience as cluster co-lead preferred.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift 5 - 50 lbs.
• Ability to travel to remote field site locations that lack basic essentials.
• Candidate must be in good physical condition and understand that medical care is not readily available at duty station.

Technology to be Used:

• Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, e-mail), office telephone, cell phone and printer/copier.

Travel Requirements:

• 50%

** Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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